10 ways to successfully handle your unhappy customers

Every business sells something to a consumer whether it be e-commerce, service industry, government etc., there is always a consumer on the other side of the interaction. When selling a service or product you’re inevitably going to have an unhappy customer at some point. Complaints are good because it means your customer is giving you […]

Australia vs. World: Australia slow to introduce coworking

The coworking revolution has been at the forefront of business trends for quite some time. Looking back at the google trends in 2010 across the globe, the search term ‘Coworking’ overtook ‘Serviced Offices’. In Australia, it wasn’t until June of 2015 that the term overtook serviced offices. World Trend: Coworking Hotdesking Serviced Office Australia: Coworking […]